Customer engagement
Drive monetization through every phase of the customer journey
ONE Agency’s 5-phase customer journey
Phase 1: Attract
Stage: Prospect
Action: Awareness
Deployment:
- Persuasive Creative & Animations
- Persona-Driven Hypertargeting
- Paid Social
- Paid Search
- Programmatic
- CTV
Phase 3: Convert
Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:
- e-Commerce
- Interactive Landing Page
- Conversion Rate Optimization
- Behavioral Analysis
- Persuasive Retargeting
- Identity Resolution
Phase 5: Refer
Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:
- Custom Referral Engine
- Video Testimonials
- Online Reviews
Phase 2: Engage
Stage: Lead
Action: Consideration
Deployment:
- Omni-channel communication journey
- Print on Demand
- Triggered SMS
- Generative AI
Phase 4: Inspire
Stage: Repeat Customer
Action: Loyalty
Deployment:
- Exclusive Offer Journeys
- Dormant Customer Re-Engagement
Phase 1: Attract
Stage: Prospect
Action: Awareness
Deployment:
- Persuasive Creative & Animations
- Persona-Driven Hypertargeting
- Paid Social
- Paid Search
- Programmatic
- CTV
Phase 2: Engage
Stage: Lead
Action: Consideration
Deployment:
- Omni-channel communication journey
- Print on Demand
- Triggered SMS
- Generative AI
Phase 3: Convert
Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:
- e-Commerce
- Interactive Landing Page
- Conversion Rate Optimization
- Behavioral Analysis
- Persuasive Retargeting
- Identity Resolution
Phase 4: Inspire
Stage: Repeat Customer
Action: Loyalty
Deployment:
- Exclusive Offer Journeys
- Dormant Customer Re-Engagement
Phase 5: Refer
Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:
- Custom Referral Engine
- Video Testimonials
- Online Reviews
Nurture your customers throughout their journey with your brand
Earn credibility
Be the change you want to see with your prospects and customers. Win their trust by establishing your presence in the most relevant key social media channels and online consumer review communities.
Demand attention
Every second of every day, you’re competing with the inertia of human priorities–and your competitors–for attention. Interrupt a moment in time, with creative that moves your audience into action.
Create relevancy
Want results now? Become relevant by fusing in-market, transactional and web behavior based targeting to content and design elements that match user intent or customer disposition with their preferences.
Be everywhere
Go big, look grand, fuel the need. Architect a multi-channel marketing approach that’s omnipresent and leaves no user behind. Then, let audiences choose their preferred engagement methods.
Reward loyalty
Incentivize your best customers to become brand champions. We’ve developed an app that can be customized by industry, objective, reward and payout system.
Learn about customer engagement solutions
Marketing Automation
Transform your customer data into personalized experiences that ignite engagement and drive conversions.
Referral Engine
Turn your existing customers into an army of evangelists with a feature-rich referral and rewards platform.
CRO
Increase your web to conversion rate through our persuasive creative and proprietary CRO process.
Integrate Seamlessly
myONE Dash™ is not just another dashboard – it includes a suite of proprietary tools that integrate with any client or vendor platform available today.
