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Customer engagement

Drive monetization through every phase of the customer journey

ONE Agency leverages our proprietary 5-phase customer journey specifically designed to attract, engage, convert and inspire–turning your prospects into buyers, then loyal brand advocates.

ONE Agency’s 5-phase customer journey

Phase 1: Attract

Stage: Prospect
Action: Awareness
Deployment:

  • Persuasive Creative & Animations
  • Persona-Driven Hypertargeting
  • Paid Social
  • Paid Search
  • Programmatic
  • CTV
Phase 3: Convert

Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:

  • e-Commerce
  • Interactive Landing Page
  • Conversion Rate Optimization
  • Behavioral Analysis
  • Persuasive Retargeting
  • Identity Resolution
Phase 5: Refer

Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:

  • Custom Referral Engine
  • Video Testimonials
  • Online Reviews
+ +
Phases
Phases
Phase 2: Engage

Stage: Lead
Action: Consideration
Deployment:

  • Omni-channel communication journey
  • Print on Demand
  • Triggered SMS
  • Generative AI
Phase 4: Inspire

Stage: Repeat Customer
Action: Loyalty
Deployment:

  • Exclusive Offer Journeys
  • Dormant Customer Re-Engagement
+ + +
Phase 1: Attract

Stage: Prospect
Action: Awareness
Deployment:

  • Persuasive Creative & Animations
  • Persona-Driven Hypertargeting
  • Paid Social
  • Paid Search
  • Programmatic
  • CTV
Phase 2: Engage

Stage: Lead
Action: Consideration
Deployment:

  • Omni-channel communication journey
  • Print on Demand
  • Triggered SMS
  • Generative AI
Phase 3: Convert

Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:

  • e-Commerce
  • Interactive Landing Page
  • Conversion Rate Optimization
  • Behavioral Analysis
  • Persuasive Retargeting
  • Identity Resolution
Phase 4: Inspire

Stage: Repeat Customer
Action: Loyalty
Deployment:

  • Exclusive Offer Journeys
  • Dormant Customer Re-Engagement
Phase 5: Refer

Stage: Customer & Bounced/Non-Buyer
Action: Conversion
Deployment:

  • Custom Referral Engine
  • Video Testimonials
  • Online Reviews

Get started.

Get started by requesting a demo.

Nurture your customers throughout their journey with your brand

Earn credibility

Be the change you want to see with your prospects and customers. Win their trust by establishing your presence in the most relevant key social media channels and online consumer review communities.

Demand attention

Every second of every day, you’re competing with the inertia of human priorities–and your competitors–for attention. Interrupt a moment in time, with creative that moves your audience into action.

Create relevancy

Want results now? Become relevant by fusing in-market, transactional and web behavior based targeting to content and design elements that match user intent or customer disposition with their preferences.

Be everywhere

Go big, look grand, fuel the need. Architect a multi-channel marketing approach that’s omnipresent and leaves no user behind. Then, let audiences choose their preferred engagement methods.

Reward loyalty

Incentivize your best customers to become brand champions. We’ve developed an app that can be customized by industry, objective, reward and payout system.

Learn about customer engagement solutions

Marketing Automation

Transform your customer data into personalized experiences that ignite engagement and drive conversions.

Referral Engine

Turn your existing customers into an army of evangelists with a feature-rich referral and rewards platform.

CRO

Increase your web to conversion rate through our persuasive creative and proprietary CRO process.

Integrate Seamlessly

myONE Dash™ is not just another dashboard – it includes a suite of proprietary tools that integrate with any client or vendor platform available today.

ONE Agency.
InfiniteOpportunities

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